Refund and Returns Policy
At ChicMesh.com, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help with our easy returns and refunds process.
Eligibility for Returns
To ensure a smooth return process, please make sure your item meets the following criteria:
- Returned within 30 days of receipt.
- In original condition, unworn, and with all tags attached.
- Items marked as “Final Sale” are not eligible for returns or refunds.
- Original shipping fees are non-refundable.
How to Initiate a Return
Follow these simple steps to initiate your return:
- Contact Us: Reach out via our Contact Us page to obtain a Return Authorization (RA) number.
- Prepare Your Package: Place the item(s) in the original packaging and include the RA number.
- Ship the Package: Send the package to the address provided by our customer service team.
Refunds
Once we receive your return, our team will inspect the item(s) and process your refund. Refunds will be issued to the original payment method within 7-10 business days.
Exchanges
We do not offer direct exchanges. To exchange an item, please return the original item for a refund and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately via our Contact Us page. We will assist you in resolving the issue promptly.
Additional Information
For more details about our policies, please visit the following pages:
If you have any further questions, feel free to Contact Us.